With a degree in Business Administration and a specialization in Human Resources, Josseth is responsible for the efficient administration and management of the Human Resources Division. Specifically, she ensures the application of the proper standards to ensure the correct development of the company and utilizes optimal methods for obtaining the best personnel available.

Joining our team in August 2010, Nelly Navas is our English teacher. She studied Applied Linguistics in English and has a master's degree in Education Management. Nelly helps personnel improve their English to enhance customer service.

Mary has been working for Haugan Cruises since january 2010. She is in charge of providing the daily morning snack and keeping our offices clean and shining.

Diego has been working for Haugan Cruises since June 2010 and is studying Mechanical Engineering. As our Handyman, Diego helps in the Galapagos Operations Department, taking care of purchases, and aiding with the installations and maintenance of computers. With a big smile, he is always ready and willing to help.

Mauricio studied tourism at the Central University of Ecuador. He has been working with Haugan Cruises for two and a half years and is in charge of all aspects of flight reservations and e-ticket issuance.

Veronica Barrera has completed coursework at the Equinox University of Technology in Tourist Business Administration and Environmental Conservation. She is currently working for the Human Resources Department as well as taking English classes.

Miguel is our "mensajero" who is in charge of purchasing and delivering the tickets and Ingalas, so customers can enjoy their trip without worrying about this papework.