Kjetil Haugan is the owner of Haugan Cruises. He is a Norwegian citizen who has lived in Ecuador since 1994. Kjetil has a Graduate degree in Organization Development from England and a undergraduate degree in Management from Norway. Kjetil worked as the director of the Olympic Villages during the Lillehammer (Norway) 1994 and the Atlanta (USA) 1996 Olympic Games. He speaks Spanish, English and the Scandinavian languages.

Jim is British and works with the team in Quito to make sure all those things behind the scenes operate smoothly so that your experience in Galapagos is a memorable one. Jim has extensive international business experience through his prior employments with General Motors and Ernst & Young.

Jessica holds a degree as an Engineer of Tourist Business Administration and in Management of Protected Areas; she currently manages Haugan Cruises Home Sales Department. Jessica has worked in the tourism industry since 1996 and at Haugan Cruises’ since 2001. She is also in charge of the Palmazul Artisan Designed Hotel & Spa, which is part of the Columbus Group.

Isabel Studied International Business at the Pontifical Catholic University in Quito. She has lived in Germany and studied at a French School. She speaks English, French, German and Spanish. She has been in the Tourism Industry for more than ten years. Isabel works in the Sales Department at Haugan Cruises and will be happy to assist you with availability, rates, or other concerns regarding our fleet.

Andrea studied Marketing at Universidad San Francisco de Quito and participated in an International College Program of Hospitality Management at East Carolina University. She is starting her professional career at Haugan Cruises as an International Account Manager and speaks Spanish, English, Italian and French.

Lorena has a degree as a National Tourism Guide. She has worked in different departments of tourism for four years and works for Haugan Cruises with reservations and sales of our fleet.

Bertha has a degree in Ecotourism from the Pontifical Catholic University of Quito. She has worked in the tourism industry for nearly six years in a variety of different departments including Sales, Reservations and Operations. Bertha is currently in charge of reservations for our fleet and coordinates with our Galapagos Operations Department to ensure that all of our guests will have a pleasant cruise.

Sonia graduated from the Equinox University of Technology in Quito. She earned her degree in Tourism Engineering & Administration and Natural Areas Management. She has worked abroad in the U.S. and as a national guide for North American tourists. She speaks English and works for Haugan as an International Account Manager.

Daniela studied Tourist Administration and has worked in the tourist industry for nearly twelve years. She has extensive experience arranging tours throughout Ecuador. She speaks English, Spanish and Italian.

Washington is the person who actually purchases tickets and ensures that all the proper documents are in order.

Washington graduated from high school in the United States and majored in Business Management and International Relations at San Francisco University in Quito. He has lived in the Galapagos Islands for short periods, and has extensively traveled around Ecuador’s four regions. He has been involved in the tourism industry for eight years, through doing marketing and sales for cruise lines and yacht companies.

Maria Belen has been working for Haugan Cruises for two years. She earned her degree in Tourist Administration at the University of Tourism Specialties. She has worked for the sales and operation departments but currently works on coordinating the activities of the Marketing Team. She speaks English.

Elisa works as Head of Business Development for Haugan Cruises. Her activities in the company include developing international marketing stratgies, promoting the brand, and enhancing B2B client relationships. Elisa received her M.B.A. from the Price College of Business at the University of Oklahoma.

Jorge studied Computer Engineering at the ESPE University. He is in charge of IT and ensures the smooth functioning of our computer systems. He also works to update and revise our web pages in order to provide our customers the best information available. He speaks a fluent English as well as some French and is always willing and glad to help with technical needs.

Juan is in charge of the working with the corporate image, web design and advertising for company. He has a graduate degree in Communications and Advertising from University of the Americas and has also completed course studies in New Technologies of Communication at Andina University in Quito. He speaks English.

Gabriela majored in Tourism Administration and Natural Area Conservation at the Equinox University of Technology. She currently works as a Marketing Assistant and is in charge of researching, creating, and publishing the best promotions available, so customers can receive the best deals for their Galapagos adventure.

Rene studied Graphic Design at the Metropolitan University and has extensive knowledge of multimedia, programming and web development. He currently works in the marketing department in charge of corporate image and advertising. He joined our team in June 2010.

Vinicio holds a Commercial Engineering degree and has worked for 20 years in Administrative and Financial Accounting as Chief Accountant, assisting managers of each company. He specializes in IATA Travel Agencies, GPS Tourism Operators, and LAND Services. Vinicio started working for Haugan Cruises in May 2011. His responsibility is to organize Financial Accounting as well as coordinating the flow of processes in order to assist the different areas of the organization.

Ximena works in the Accounting Department of Haugan Cruises and is in charge reservation payments and billing. Previously, has worked in similar positions with other companies. She just finished her university studies.

Belen Pastrano has been working for Haugan Cruises in the Accounting Department since 2009. One of her main functions is uploading costs of tours into the system. She is currently studying Business Administration at the Polytechnic University of Salesiana.

Ruben is studying accounting and auditing at the International University of Ecuador. He is in charge of revenue control and has been working with the company since October of 2009.

Lorena Andrade obtained her high school diploma from Simon Bolivar School. She has worked as accounting assistants en other companies and joined our team in August of 2011. She is our system technician and Works in the Accounting Department.

Mayra works in as a department assistant for the finance team. She has studied at the Central University of Ecuador and she specializes in Accounting and Auditing.

Denisse has worked for Haugan Cruises for one year. Her main responsibility is to coordinate outgoing payments. She is currently studying Marketing Technology and works in the Accounting Department.

Teresa is an accounting technologist. She studied in the Dillon Superior Institute and joined Haugan Cruises in May of 2011. Her main function is managing payments to suppliers and operators, processes that represent Galapagos tour logistics.

Nancy got a Commercial Engineering degree in Business Administration at the Polytechnic Xaverian School of Ecuador. She began working for the company in June of 2011. Her functions include managing hotel invoices, issuing checks, managing Human Resources and Sales budgets, and overseeing transfers, honorary payments, and commissions.

Marcia Cujilema graduated from Andres Bello High School and is currently studying Foreign Commerce at the Autonomous University of Quito. She has been working with our company since July of 2011 in the Accounting Department. Her responsibilities include paying suppliers in Galapagos.

With a degree in Business Administration and a specialization in Human Resources, Josseth is responsible for the efficient administration and management of the Human Resources Division. Specifically, she ensures the application of the proper standards to ensure the correct development of the company and utilizes optimal methods for obtaining the best personnel available.

Joining our team in August 2010, Nelly Navas is our English teacher. She studied Applied Linguistics in English and has a master's degree in Education Management. Nelly helps personnel improve their English to enhance customer service.

Mary has been working for Haugan Cruises since january 2010. She is in charge of providing the daily morning snack and keeping our offices clean and shining.

Diego has been working for Haugan Cruises since June 2010 and is studying Mechanical Engineering. As our Handyman, Diego helps in the Galapagos Operations Department, taking care of purchases, and aiding with the installations and maintenance of computers. With a big smile, he is always ready and willing to help.

Mauricio studied tourism at the Central University of Ecuador. He has been working with Haugan Cruises for two and a half years and is in charge of all aspects of flight reservations and e-ticket issuance.

Yolanda Barrera has completed coursework at the Equinox University of Technology in Tourist Business Administration and Environmental Conservation. She is currently working for the Human Resources Department as well as taking English classes.

Miguel is our "mensajero" who is in charge of purchasing and delivering the tickets and Ingalas, so customers can enjoy their trip without worrying about this papework.