Absolutely stunning! Beautiful boat. Spacious, comfortable and clean cabin with private balcony. All crew extremely courteous, professional, helpful and attentive – especially Sebastian our cruise... read moreAbsolutely stunning! Beautiful boat. Spacious, comfortable and clean cabin with private balcony. All crew extremely courteous, professional, helpful and attentive – especially Sebastian our cruise director, Brian the barman, Henry and Paul our Panga drivers. Adrian did an amazing job as chef – preparing delicious meal after meal for us. We especially appreciated the couple of barbeques that we had – fantastic seafood. We did feel, however, that the alcoholic drinks were rather pricey. Daniel, our guide, was extremely knowledgeable as well as being very personable. He also provided us with a copy of some amazing photos and videos which he took during the week. The boat, crew, guide and itinerary A totally lived up to expectations – amazing wildlife and scenery totally out of this world – we were very sorry to leave at the end of the week – in fact I shed a tear or two! Would absolutely recommend. read less

I recently returned from a great trip to Ecuador. Paola from Haugan Cruises helped set up a trip to remember for years to come - Thanks Paola! ... read moreI recently returned from a great trip to Ecuador. Paola from Haugan Cruises helped set up a trip to remember for years to come - Thanks Paola! We started with a few days at the Hotel Mama Cuchara in Quito and then flew to the Galapagos for an 8 day cruise aboard the Camila. Every aspect fo the trip was taken care of for us and the crew aboard the yacht was there for every need. After the cruise, we flew back to Quito for a few more days before heading to La Selva deep within the Amazon. Everything about the trip was great. I've been on other expedition type vacations to Antarctica and Svalbard aboard other luxury cruise lines, but the service with Haugan was far superior! read less

We had a lovely time on the cruise. The ship staff were amazing and went out of their way to accommodate everyone. The cruise director was personable and the panga... read moreWe had a lovely time on the cruise. The ship staff were amazing and went out of their way to accommodate everyone. The cruise director was personable and the panga drivers were amazing. However, we were disappointed in two respects. First, we have a son with Type One Diabetes and, as such we requested the menu in advance so we could plan for his needs. We were also told that we could request special food to be onboard the ship to make it easier for him. First, the menu provided was not adherred to in any way and, more importantly, the items we requested (such as sugar free maple syrup and sugar free beverages) were not provided although we were assured that they would be onboard. This made dining for him very difficult. Additionally, our experience with the naturalist, Fabricio, was mixed. He was very knowledgeable, but seemed to cater to only a few of the passengers. He had a tendancy to be very long-winded with his explanations of things and repeated himself over and over again, making hikes unnecessarily boring. He was also very rude to both me and my son. On one ocassion my son (age 13) was on the beach and he yelled at him that he was not allowed to be in that area. He had mentioned the night before that there would be an area of the beach that we could not be on because it was a turtle nesting area; however, when we arrived at the beach he did not point out the area and my son literally stepped about two feet from the rest of the group before getting called out by the naturalist. My son is quite sensitive and the situation could have been handled much more delicately by simply pointing out that the area he was standing in was getting close to the turtle nesting area and not yelling at him and embarrassing him in front of the group. Similarly, on another beach we were posing for a picture in front of a group of sea lions (an appropriate distance from the animals). Without my knowledge, one of the animals approached me from behind and touched my hand. I did not know what to do so I simply froze in my spot - Fabricio had mentioned mere minutes earlier that we were not to approach the animals as they could bite, but he never mentioned what to do if they approached us. As such, I simply froze in place not knowing what to do. He was on the other side of the beach and started screaming at me that I had basically killed the sea lion because it's mother would reject it since it had my scent. Again, this situation could have been handled much more tactfully as I was not deliberately doing anything. read less

I booked a cruise through Haugan with my 3 kids (16, 19, 21) this past August. I had plane tickets and hotels booked. Two days before our trip, the Agent... read moreI booked a cruise through Haugan with my 3 kids (16, 19, 21) this past August. I had plane tickets and hotels booked. Two days before our trip, the Agent (Christian Jacome) called to say the cruise had been canceled. He worked overtime to find us a spot on a different boat. We had an epic life time experience. Great food, great people, great experiences! The pick up from the airport was flawless, the hotel was well coordinated, transportation was well coordinated. In spite of the last minute snafu, this company came through! I would recommend them without hesitation This company will go the extra mile to take care of you. read less